Healthcare CSR Onsite: Day 1 Benefits & Growth

Transcom; Manila; On-site; PHP 268,000 - 357,000; Full time

Benefits offered by this job

Day 1 HMO

Rice Subsidy

Clothing Allowance

24/7 Teleconsult

Free Psychologist Consultation

In-house & Online Pharmacy

Retirement Fund

Free Meal & Medicine

Loyalty Incentives

Free Shuttle Service

Job summary

A leading BPO company in Manila is looking for a Customer Service Representative (CSR) for a healthcare campaign. The CSR will focus on addressing customer inquiries, ensuring satisfaction, and maintaining excellent service quality. Ideal candidates will have strong interpersonal skills, a proactive attitude, and the ability to thrive in a dynamic environment. This role comes with several benefits including health coverage from day one and various incentives to support employee well-being.

Qualifications

• Excellent communication skills, both written and spoken.
• Ability to work independently within a team.
• Strong commitment to quality and competence.

Responsibilities

• Provide a full range of customer service to assigned clients.
• Handle incoming and outgoing customer calls.
• Data input and conducting back-office tasks as necessary.

Skills

Positive attitude

Very good interpersonal skills (written and oral)

Ability to take ownership

High personal energy

Flexibility and openness to change

Job description

A leading BPO company in Manila is looking for a Customer Service Representative (CSR) for a healthcare campaign. The CSR will focus on addressing customer inquiries, ensuring satisfaction, and maintaining excellent service quality. Ideal candidates will have strong interpersonal skills, a proactive attitude, and the ability to thrive in a dynamic environment. This role comes with several benefits including health coverage from day one and various incentives to support employee well-being.