Electronics CSR - Onsite Tech Support & Sales (Cebu)

weSource Management Consultancy Firm; Cebu City; On-site; PHP 243,734 - 291,945; Full time

Job summary

A leading BPO company is seeking a Customer Service Representative in Cebu City. This onsite role, following a shifting schedule, offers a salary of up to 24K, depending on experience and interview results. Ideal candidates should possess at least 2 years of BPO experience and demonstrate excellent customer service skills. Responsibilities include handling inbound calls, processing sales calls, and providing technical support through various channels.

Qualifications

• Minimum of 2 years of BPO experience required.
• HS/SHS Graduate, ALS Passers, or Vocational/Bachelor's Degree.
• 1 year of experience in Chat and Sales recommended.

Responsibilities

• Handling inbound customer service calls.
• Processing inbound sales calls.
• Answering technical support inquiries via various channels.

Skills

Customer service skills

Technical support skills

Sales experience

Education

HS/SHS Graduate

2 years Vocational - Bachelor's Degree

ALS Passers w/ certificate

Job description

A leading BPO company is seeking a Customer Service Representative in Cebu City. This onsite role, following a shifting schedule, offers a salary of up to 24K, depending on experience and interview results. Ideal candidates should possess at least 2 years of BPO experience and demonstrate excellent customer service skills. Responsibilities include handling inbound calls, processing sales calls, and providing technical support through various channels.