Onsite Customer Support Specialist | Fresh Grads Welcome

TalentLink Outsourcing; Pasay; On-site; PHP 167,400 - 223,200; Full time

Benefits offered by this job

Performance Bonus

Anniversary Gifts

Paid Training

Vacation Leave

Employee Recognition Program

Job summary

A leading outsourcing company based in Pasay is hiring Customer Service Representatives for onsite positions. This role does not require previous experience, as comprehensive training will be provided. Responsibilities include handling customer inquiries, resolving complaints, and maintaining accurate records. The company offers a performance bonus, paid training, and various benefits including vacation leave and a 13th-month pay. Candidates are encouraged to apply regardless of graduation status.

Qualifications

• No BPO experience needed; training provided.
• Open for fresh graduates and high school graduates.
• Ability to meet performance and quality metrics.

Responsibilities

• Answer customer inquiries via phone, email, or chat.
• Resolve complaints and provide effective solutions.
• Maintain accurate customer records in the system.

Skills

Customer service skills

Communication skills

Problem-solving

Education

High School Diploma or equivalent

Job description

A leading outsourcing company based in Pasay is hiring Customer Service Representatives for onsite positions. This role does not require previous experience, as comprehensive training will be provided. Responsibilities include handling customer inquiries, resolving complaints, and maintaining accurate records. The company offers a performance bonus, paid training, and various benefits including vacation leave and a 13th-month pay. Candidates are encouraged to apply regardless of graduation status.