Onsite Customer Support Pro - Growth & Perks

SupportNinja; Central Luzon; On-site; PHP 279,000 - 424,000; Full time

Benefits offered by this job

Competitive pay

Gov't benefits

Retirement matching

Life insurance

HMO day 1

Paid time off

Bonus incentives

Training & development

Beautiful office space

Free lunch

Job summary

SupportNinja in the Philippines is seeking a Customer Service Representative for an onsite role at The Hideout, Clark, Pampanga. Start date September 21, 2026. You will handle inbound inquiries via phone, email, or chat and resolve issues professionally.

The position offers competitive compensation, government-mandated benefits, HMO from day 1, and opportunities for training and growth. A strong communicator with CRM familiarity will thrive in a positive, collaborative environment.

Qualifications

• Minimum 1+ year in customer service or similar role.
• Strong written and verbal communication.
• Comfortable using computers and multiple software applications.

Responsibilities

• Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
• Provide accurate information about products and services.
• Document interactions in the CRM accurately and completely.
• Follow up to ensure issues are resolved to customers' satisfaction.
• Collaborate with other departments as needed.

Skills

Previous customer service experience

Good communication skills

Proficient with computers & software

Tools

CRM software

Job description

SupportNinja in the Philippines is seeking a Customer Service Representative for an onsite role at The Hideout, Clark, Pampanga. Start date September 21, 2026. You will handle inbound inquiries via phone, email, or chat and resolve issues professionally.

The position offers competitive compensation, government-mandated benefits, HMO from day 1, and opportunities for training and growth. A strong communicator with CRM familiarity will thrive in a positive, collaborative environment.