Customer Care Pro — US Shift, Growth & Perks

optiBPO; Morong; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

In-house medical team

HMO coverage

Career growth opportunities

Job summary

optiBPO is hiring a Customer Care Representative in Clark, Pampanga with a US shift and in-office requirement. You will deliver outstanding customer support to international clients, addressing inquiries and guiding issues to resolution. A strong service mindset and clear communication are essential.

The role emphasizes attention to detail, teamwork, and the ability to thrive in a fast-paced environment, with opportunities for growth within the company.

Qualifications

• Bachelor’s degree preferred.
• 1–2 years in Customer Support or related role.
• Proven ability to manage multiple tasks while maintaining high customer satisfaction.

Skills

Customer service mindset

Problem-solving

Empathy

Interpersonal skills

Team collaboration

English communication

Attention to detail

Education

Bachelor’s degree in Business Administration

Tools

MS Office

CRM systems

Ticketing tools

Job description

optiBPO is hiring a Customer Care Representative in Clark, Pampanga with a US shift and in-office requirement. You will deliver outstanding customer support to international clients, addressing inquiries and guiding issues to resolution. A strong service mindset and clear communication are essential.

The role emphasizes attention to detail, teamwork, and the ability to thrive in a fast-paced environment, with opportunities for growth within the company.