Onsite Customer Support Agent | Growth-Ready Role

Caldwell Communications; Philippines; On-site; PHP 357,000 - 469,000; Full time

Benefits offered by this job

13th Month Pay

HMO with 3 free Beneficiaries on Day 1

Maternity/Paternity Leave 20% ND

Career growth opportunities

Retirement/Life Insurance

Work-life balance programs

Job summary

Caldwell Communications is seeking a customer service associate for onsite work in the Philippines. The role focuses on answering calls, providing essential information, and assisting clients with inquiries to ensure a high level of service.

Candidates should have strong English communication skills, be open to college graduates or high school graduates with BPO experience, and be willing to work onsite within the specified radius. Growth opportunities exist for top performers.

Qualifications

• Clear communication in English, both written and spoken.
• Willingness to work onsite at the location.
• Experience in BPO is a plus but not required.

Responsibilities

• Answer phone calls and provide information/assistance to clients.
• Check mail, fax, and internet mail to provide customer assistance.
• Communicate with customers by phone or written correspondence to address concerns.
• Explain information to participants to ensure understanding of requested details.

Skills

English communication

Onsite work

Education

College degree or higher

High School graduate with BPO experience

Job description

Caldwell Communications is seeking a customer service associate for onsite work in the Philippines. The role focuses on answering calls, providing essential information, and assisting clients with inquiries to ensure a high level of service.

Candidates should have strong English communication skills, be open to college graduates or high school graduates with BPO experience, and be willing to work onsite within the specified radius. Growth opportunities exist for top performers.