Non-Voice Call Center Associate – Growth & Benefits

Caldwell Communications; Manila; On-site; PHP 335,000 - 469,000; Full time

Benefits offered by this job

Competitive salary

13th month pay

HMO with 3 beneficiaries on Day One

20% Maternity/Paternity Leave

Career growth opportunities for top;요

Retirement/Life Insurance for Staff

Work-life Balance Programs

Job summary

Caldwell Communications in Manila is hiring for a customer service role in a BPO environment. The position focuses on answering phone calls, providing information, and assisting clients to resolve concerns.

We welcome candidates who completed college with no experience required or high school graduates with BPO exposure. Onsite work is required and English communication should be excellent to above-average.

Qualifications

• Open to candidates who completed college with no experience required.
• High School and Senior High School Graduates with BPO experience are welcome.
• Excellent to above-average English communication skills.

Responsibilities

• Answers phone calls and provides important information/ assistance to clients
• Checks mail, fax, and internet mail to provide customer assistance
• Communicates with customers on the phone or using written correspondence to take care of concerns
• Answer participant questions, , as well as talk to participants to achieve a full understanding of what critical information is being asked.

Skills

English communication

Job description

Caldwell Communications in Manila is hiring for a customer service role in a BPO environment. The position focuses on answering phone calls, providing information, and assisting clients to resolve concerns.

We welcome candidates who completed college with no experience required or high school graduates with BPO exposure. Onsite work is required and English communication should be excellent to above-average.