Onsite Customer Service Pro in Sta. Rosa — Start Today

TTEC; Santa Rosa; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Health and wellness incentives

Tuition reimbursement

PTO

Job summary

TTEC in Santa Rosa, Laguna is seeking a Customer Service Representative to assist customers with questions, provide product information, and resolve issues with a friendly, human-centered approach. This onsite role supports our local community and global clients.

You’ll handle incoming communications, research solutions, and apply product knowledge while delivering a positive experience. Open to candidates with a Senior High School diploma or some college, with 6 months of customer service or

Qualifications

• Open to candidates with a Senior High School diploma or at least 2 years of college education.
• Requires 6 months of customer service or BPO experience for high school graduates of the old curriculum.
• Recognize, apply and explain product or service knowledge.
• Computer experience expected.
• Candidates should be willing to work within Santa Rosa, Laguna.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service experience

Communication skills

Computer experience

Education

Senior High School diploma

2 years of college education

Job description

TTEC in Santa Rosa, Laguna is seeking a Customer Service Representative to assist customers with questions, provide product information, and resolve issues with a friendly, human-centered approach. This onsite role supports our local community and global clients.

You’ll handle incoming communications, research solutions, and apply product knowledge while delivering a positive experience. Open to candidates with a Senior High School diploma or some college, with 6 months of customer service or