Onsite Customer Service Agent – QC | Growth & Benefits

Accenture; Quezon City; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

HMO coverage

Allowances

Company bonuses

Training and certification

Paid Sick and Vacation Leaves

Job summary

Accenture is hiring a Customer Service Representative to deliver frontline customer support onsite in Quezon City. The role requires either 2 years of BPO experience for HS/SHS graduates or 6 months for college graduates, with flexibility for shift schedules and holiday work.

The position includes comprehensive benefits from day one and opportunities for training and upskilling. As a CSR, you will handle inquiries, ensure call quality, and resolve issues promptly, contributing to high customer

Qualifications

• HS graduates (old curriculum) or SHS graduates with at least 2 years of BPO experience, OR college graduates with at least 6 months of BPO experience.
• Willing to work full-time onsite in Quezon City.
• Amenable to shifting schedules and holiday work.

Responsibilities

• Provide customer service support according to scope of work and service level requirements.
• Ensure call quality and meet customer care needs, resolving them in a timely fashion.

Skills

BPO experience

Education

HS or SHS with BPO exposure

College graduates with 6 months BPO

Job description

Accenture is hiring a Customer Service Representative to deliver frontline customer support onsite in Quezon City. The role requires either 2 years of BPO experience for HS/SHS graduates or 6 months for college graduates, with flexibility for shift schedules and holiday work.

The position includes comprehensive benefits from day one and opportunities for training and upskilling. As a CSR, you will handle inquiries, ensure call quality, and resolve issues promptly, contributing to high customer