Onsite CSR — Growth, HMO Day 1, Bonuses

Accenture; Quezon City; On-site; PHP 290,000 - 424,000; Full time

Benefits offered by this job

HMO coverage (medical, dental, mental)

Allowances

Company-sponsored training

Paid Sick and Vacation Leaves

Job summary

Accenture Philippines is seeking a Customer Service Representative to join our onsite team in Quezon City. You will provide customer service support according to scope of work and SLAs, ensuring call quality and timely resolution of issues while delivering a positive customer experience.

The ideal candidate has 2 years of BPO experience (HS/SHS) or 6 months with college, willingness to work full-time onsite, and be open to shifting schedules including holidays.

Qualifications

• HS/SHS graduates with at least 2 years of BPO experience or college graduates with at least 6 months of BPO experience.
• On-site role in Quezon City with full-time schedule.
• Willing to work shifts including holidays.

Responsibilities

• Provide customer service support per scope and SLAs.
• Maintain call quality and resolve issues promptly.

Skills

BPO experience

On-site work readiness

Education

HS/SHS graduate

College graduate

Job description

Accenture Philippines is seeking a Customer Service Representative to join our onsite team in Quezon City. You will provide customer service support according to scope of work and SLAs, ensuring call quality and timely resolution of issues while delivering a positive customer experience.

The ideal candidate has 2 years of BPO experience (HS/SHS) or 6 months with college, willingness to work full-time onsite, and be open to shifting schedules including holidays.