Customer Service Pro – HMO, Training & Onsite QC Role

Accenture; Philippines; On-site; PHP 279,000 - 424,000; Full time

Benefits offered by this job

HMO coverage from day 1

Allowances and bonuses

Training, upskilling, and certs

Paid sick and vacation leaves

Job summary

Accenture Philippines is seeking a Customer Service Representative to provide high-quality support to customers onsite in Quezon City. The role includes handling inquiries, maintaining service levels, and ensuring timely resolution of issues.

Open college graduates or first-year college students are welcome, with at least 1 year of BPO experience preferred. College graduates without BPO experience are also accepted. Strong communication and willingness to work full-time on-site are essential.

Qualifications

• Strong communication skills required.
• Willing to work full-time onsite in Quezon City.
• Shift work and holiday schedules may apply.

Responsibilities

• CSR provides customer service support per scope of work and SLAs.
• Maintains call quality and meets customer care standards.
• Resolves customer inquiries promptly and professionally.

Skills

Strong communication

Onsite work readiness

Full-time availability

BPO experience (1 year)

Education

Open college graduates or first-year college

College graduates accepted without BPO experience

Job description

Accenture Philippines is seeking a Customer Service Representative to provide high-quality support to customers onsite in Quezon City. The role includes handling inquiries, maintaining service levels, and ensuring timely resolution of issues.

Open college graduates or first-year college students are welcome, with at least 1 year of BPO experience preferred. College graduates without BPO experience are also accepted. Strong communication and willingness to work full-time on-site are essential.