Onsite CSR: Customer Care Pro with HMO & Training

Accenture; Quezon City; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

HMO coverage from day 1

Bonuses and incentives

Company-sponsored training

Paid sick and vacation leaves

Job summary

Accenture in the Philippines is hiring a Customer Service Representative to deliver frontline support, handle inquiries, and resolve issues in a timely manner. You will work onsite in Cubao or Mandaluyong, joining a team focused on delivering quality customer care and meeting service level targets.

The ideal candidate has at least 1 year of BPO experience, strong communication skills, and flexibility to work shifts including holidays.

Qualifications

• Must have at least 1 year of BPO work experience.
• Open to college graduates or undergraduates who completed at least 1st year in college.

Responsibilities

• Provide customer service support per scope of work and SLA, ensuring call quality and timely resolution.

Skills

Communication skills

BPO experience

Education

College graduates or college undergraduates (completed 1st year)

Job description

Accenture in the Philippines is hiring a Customer Service Representative to deliver frontline support, handle inquiries, and resolve issues in a timely manner. You will work onsite in Cubao or Mandaluyong, joining a team focused on delivering quality customer care and meeting service level targets.

The ideal candidate has at least 1 year of BPO experience, strong communication skills, and flexibility to work shifts including holidays.