Onsite CSR: Growth, Training, Day-1 Benefits

Accenture; Muntinlupa; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

HMO coverage

Bonuses & incentives

Training & certification

Paid leave

Job summary

Accenture Philippines is hiring a Customer Service Representative to provide frontline support, ensuring call quality and meeting service level targets. This full-time onsite role is based in Alabang, with shifts and holiday work required.

Open college graduates or those who completed at least first year are welcome; 1 year CSR experience is preferred, but graduates without BPO experience are considered. Strong communication skills are essential and you’ll join a team delivering value to

Qualifications

• Open college graduates or undergraduates who completed at least 1st year in college.
• Must have at least 1 year of CSR experience.
• We're also accepting college graduates without BPO experience
• Strong communication skills.
• Willing to work full-time onsite in Alabang.
• Amenable to shifting schedules and holiday work.

Responsibilities

• CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements.
• This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

Skills

Communication skills

Education

Some college

Job description

Accenture Philippines is hiring a Customer Service Representative to provide frontline support, ensuring call quality and meeting service level targets. This full-time onsite role is based in Alabang, with shifts and holiday work required.

Open college graduates or those who completed at least first year are welcome; 1 year CSR experience is preferred, but graduates without BPO experience are considered. Strong communication skills are essential and you’ll join a team delivering value to