Customer Care Specialist – On-site (QC)

Snowbhel Technologies, OPC; Quezon City; On-site; PHP 279,000 - 390,600; Full time

Job summary

A technology service company in Quezon City is looking for a customer service representative to handle inquiries via phone, email, and Facebook chat. The ideal candidate should have 1-3 years of experience and a bachelor's degree. Responsibilities include providing accurate product information, resolving issues, maintaining customer records, and collaborating with team members for quality service. This is a full-time on-site position.

Qualifications

• 1-3 years of experience in customer service.
• Excellent communication skills via phone, email, and chat.
• Ability to resolve issues and collaborate with a team.

Responsibilities

• Respond to customer inquiries via phone, email, and FB chat efficiently.
• Provide accurate information regarding products and services.
• Resolve customer issues and complaints in a timely manner.
• Maintain records of customer interactions and transactions.
• Collaborate with team members to optimize service quality.

Education

Bachelor's degree

Job description

A technology service company in Quezon City is looking for a customer service representative to handle inquiries via phone, email, and Facebook chat. The ideal candidate should have 1-3 years of experience and a bachelor's degree. Responsibilities include providing accurate product information, resolving issues, maintaining customer records, and collaborating with team members for quality service. This is a full-time on-site position.