Onsite Customer Experience Advisor – Davao

Tap Growth ai; Davao City; On-site; PHP 240,000 - 360,000; Full time

Job summary

Tap Growth ai in Davao City, Philippines, is hiring a Customer Experience Advisor to provide friendly support via phone, email, or chat and help customers resolve issues in a fast-paced, growth-oriented environment.

The role requires clear English communication, problem-solving, documentation, and collaboration with the team; onsite work with shifting schedules may be required to support customers and drive success.

Qualifications

• English communication skills required
• Experience in customer service is an advantage but not required
• Ability to multitask and stay organized under pressure
• Positive attitude and willingness to help others

Responsibilities

• Provide customer support via phone, email, or chat
• Resolve inquiries professionally and efficiently
• Identify opportunities to improve the customer experience
• Document interactions and follow processes
• Collaborate with team to meet performance goals
• Stay updated with product knowledge and policies

Skills

English communication

Multitasking

Team collaboration

Problem solving

Job description

Tap Growth ai in Davao City, Philippines, is hiring a Customer Experience Advisor to provide friendly support via phone, email, or chat and help customers resolve issues in a fast-paced, growth-oriented environment.

The role requires clear English communication, problem-solving, documentation, and collaboration with the team; onsite work with shifting schedules may be required to support customers and drive success.