BPO CSR Agent — Onsite with Growth & HMO from Day 1

Accenture; Metro Manila; On-site; PHP 290,000 - 424,000; Full time

Benefits offered by this job

HMO coverage from day 1

Allowances and bonuses

Training, upskilling and certification

Paid Sick and Vacation Leaves

Job summary

Accenture Philippines is seeking a Customer Service Representative to deliver quality customer support on-site in Cubao and Mandaluyong (Boni). The role requires at least 1 year in a BPO environment, strong communication skills, and flexibility for shifting schedules including holidays.

Open to college graduates or students who completed at least the first year of college will be considered. You'll join a team focused on meeting service levels and ensuring customer satisfaction through timely

Qualifications

• Must have at least 1 year of BPO work experience.
• Open to college graduates or college undergraduates who completed at least 1st year in college.
• Willing to work full-time onsite in Cubao and Mandaluyong (Boni).
• Strong communication skills.
• Amenable to shifting schedules and holiday work.

Responsibilities

• CSR is responsible for providing customer service support according to the scope of work and service level requirements.
• Ensure call quality and meet quantitative standards in addressing customer care needs and resolving them promptly.

Skills

Strong communication skills

Education

College education with 1st year completed or graduates

Job description

Accenture Philippines is seeking a Customer Service Representative to deliver quality customer support on-site in Cubao and Mandaluyong (Boni). The role requires at least 1 year in a BPO environment, strong communication skills, and flexibility for shifting schedules including holidays.

Open to college graduates or students who completed at least the first year of college will be considered. You'll join a team focused on meeting service levels and ensuring customer satisfaction through timely