Onsite CSR — Elevate Customer Experience in Iloilo

TTEC; Iloilo City; On-site; PHP 180,000 - 300,000; Full time

Job summary

TTEC in Iloilo is seeking a Customer Service Representative to be onsite and deliver exceptional support to our customers. You’ll help create memorable experiences by resolving issues with courtesy and clarity.

In this role you’ll handle incoming communications, conduct research to provide accurate answers, and apply product knowledge to each interaction. Strong written and verbal communication is essential, as is basic computer proficiency.

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Business writing

Computer experience

Education

Senior high school or two years in college

Job description

TTEC in Iloilo is seeking a Customer Service Representative to be onsite and deliver exceptional support to our customers. You’ll help create memorable experiences by resolving issues with courtesy and clarity.

In this role you’ll handle incoming communications, conduct research to provide accurate answers, and apply product knowledge to each interaction. Strong written and verbal communication is essential, as is basic computer proficiency.