Onsite CSR in Iloilo - Telco Support & Growth

TTEC Customer Care Management Philippines Inc; Iloilo; On-site; PHP 360,000 - 480,000; Full time

Job summary

TTEC Customer Care Management Philippines Inc in Iloilo is seeking a Customer Service Representative to be onsite. You will handle customer inquiries, resolve issues with care, and help turn everyday interactions into exceptional experiences for every caller.

You bring at least senior high school or two years of college, plus 3 months of BPO experience, strong verbal and written communication, and basic computer skills.

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Business writing skills

Computer literacy

Education

Senior high school or two years in college

Job description

TTEC Customer Care Management Philippines Inc in Iloilo is seeking a Customer Service Representative to be onsite. You will handle customer inquiries, resolve issues with care, and help turn everyday interactions into exceptional experiences for every caller.

You bring at least senior high school or two years of college, plus 3 months of BPO experience, strong verbal and written communication, and basic computer skills.