Onsite Iloilo CSR: Create Exceptional Customer Experiences

TTEC; Iloilo City; On-site; PHP 180,000 - 240,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC Iloilo is seeking a Customer Service Representative working onsite in Iloilo to help customers with empathy and expertise. You will be the face of our brand as you resolve inquiries and deliver peace of mind.

The role requires a senior high school completion or college credits, at least 3 months of BPO experience, strong verbal and written communication, and basic computer skills. We offer career development and a supportive, inclusive culture.

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain product/service knowledge.

Responsibilities

• Handle escalated or complex customer calls and resolve issues to improve satisfaction.
• Answer incoming communications from customers and conduct research to resolve inquiries.

Skills

Verbal communication

Business writing

Computer literacy

BPO exposure

Education

Senior high school completion or college credits

Job description

TTEC Iloilo is seeking a Customer Service Representative working onsite in Iloilo to help customers with empathy and expertise. You will be the face of our brand as you resolve inquiries and deliver peace of mind.

The role requires a senior high school completion or college credits, at least 3 months of BPO experience, strong verbal and written communication, and basic computer skills. We offer career development and a supportive, inclusive culture.