Onsite CSR at Iloilo: Elevate Customer Experience and Growth

TTEC; Iloilo City; Vor Ort; PHP 240.000 - 360.000; Vollzeit

Benefits dieser Stelle

Health and wellness incentives

Tuition reimbursement

PTO

Inclusive culture

Zusammenfassung

TTEC in Iloilo City is seeking a Customer Service Representative to handle onsite customer interactions and resolve escalated issues with care and accuracy. You’ll own responses, research solutions, and contribute to delivering exceptional service in a fast-paced BPO environment.

The role requires completion of senior high school or two years in college, at least 3 months of BPO experience, and strong verbal and written communication along with solid computer skills.

Qualifikationen

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience.

Aufgaben

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Kenntnisse

Customer service

Verbal communication

Business writing

Product knowledge

Computer skills

Teamwork

Ausbildung

Senior high school or two years in college

Jobbeschreibung

TTEC in Iloilo City is seeking a Customer Service Representative to handle onsite customer interactions and resolve escalated issues with care and accuracy. You’ll own responses, research solutions, and contribute to delivering exceptional service in a fast-paced BPO environment.

The role requires completion of senior high school or two years in college, at least 3 months of BPO experience, and strong verbal and written communication along with solid computer skills.