Onsite CSR in Iloilo — Growth & Benefits

TTEC Customer Care Management Philippines Inc; Iloilo; In loco; PHP 167.000 - 279.000; Tempo pieno

Vantaggi offerti da questo lavoro

PTO

Tuition reimbursement

Health and wellness incentives

Descrizione del lavoro

TTEC Customer Care Management Philippines Inc is hiring a Customer Service Representative to work onsite in Iloilo. You will handle escalated calls, answer inquiries, and research solutions to resolve issues with care.

Ideal candidates have at least 3 months of BPO experience, strong verbal communication, and solid business writing skills. The role offers an inclusive culture and a supportive benefits package.

Competenze

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience

Mansioni

• Resolve escalated or complex calls from customers.
• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Conoscenze

Verbal communication

Business writing

BPO experience

Computer literacy

Formazione

Senior high school / some college

Strumenti

Computer skills

Descrizione del lavoro

TTEC Customer Care Management Philippines Inc is hiring a Customer Service Representative to work onsite in Iloilo. You will handle escalated calls, answer inquiries, and research solutions to resolve issues with care.

Ideal candidates have at least 3 months of BPO experience, strong verbal communication, and solid business writing skills. The role offers an inclusive culture and a supportive benefits package.