Onsite Client Onboarding Lead - US Hours

Cisive Inc.; Manila; On-site; PHP 335,000 - 513,000; Full time

Benefits offered by this job

Onsite in Quezon City

US hours

Job summary

Cisive Inc. is seeking a Client Onboarding Specialist to lead the onboarding of new clients onto Cisive's platform. You will coordinate with cross-functional teams and guide clients through the onboarding process to meet timelines.

You must be willing to work onsite in Quezon City and align with US business hours. The role emphasizes strong organization, client focus, and collaboration to ensure a smooth, successful client journey.

Qualifications

• Onboarding experience or familiarity with client transitions.
• Ability to manage multiple onboardings concurrently.
• Excellent communication and collaboration with internal teams.

Responsibilities

• Serve as primary point of contact for assigned new client onboardings.
• Plan, coordinate, and execute onboarding plans.
• Create a collaborative partnership with internal teams.
• Establish strong rapport with new clients and address needs.
• Coordinate with sales, client success, and technical teams for seamless onboarding.

Skills

Organizational skills

Client-focused

Interpersonal skills

Problem-solving

Project management

Stakeholder communication

Education

College degree preferred

Tools

Background screening knowledge

Job description

Cisive Inc. is seeking a Client Onboarding Specialist to lead the onboarding of new clients onto Cisive's platform. You will coordinate with cross-functional teams and guide clients through the onboarding process to meet timelines.

You must be willing to work onsite in Quezon City and align with US business hours. The role emphasizes strong organization, client focus, and collaboration to ensure a smooth, successful client journey.