Hybrid Client Onboarding Specialist

Citigroup Inc.; Taguig; Hybrid; PHP 279,000 - 502,000; Full time

Job summary

Citigroup Inc. in Manila, Philippines is seeking a Non-Officer, Client Onboarding Representative for a hybrid role. You will handle documentation for client products, maintain logs, and support end-to-end onboarding processes.

The role emphasizes accuracy, compliance, and teamwork in a high-volume environment, with opportunities to grow within Citi's Institutional Client Onboarding team.

Qualifications

• Bachelor's degree or equivalent experience required.
• Prior experience in high-volume transaction environments preferred.
• Proficient in MS Office; ability to navigate web tools and systems.
• Strong verbal and written communication skills and attention to detail.

Responsibilities

• Assist with receipt, review, and lodgment of documentation for client products.
• Manage incoming/outgoing documents and maintain accurate logs.
• Scan and lodge documents in the correct repository for clients.
• Perform end-to-end document reviews and determine validity.
• Ensure compliance with processes, policies, and risk controls.
• Provide backup coverage during high-volume periods and support teammates.

Skills

High-volume transaction experience

MS Office proficiency

Communication skills

Escalation handling

Education

Bachelor's Degree

Job description

Citigroup Inc. in Manila, Philippines is seeking a Non-Officer, Client Onboarding Representative for a hybrid role. You will handle documentation for client products, maintain logs, and support end-to-end onboarding processes.

The role emphasizes accuracy, compliance, and teamwork in a high-volume environment, with opportunities to grow within Citi's Institutional Client Onboarding team.