Hybrid Client Onboarding Specialist

Citigroup Business Process Solutions Pte. Ltd.; Pateros; Hybrid; PHP 357,000 - 580,000; Full time

Job summary

Citi in Manila, Philippines, seeks a Non-Officer, Client Onboarding Representative for a hybrid role. You will assist with documentation reception, review and lodgment, ensuring accuracy and compliance within established controls.

This role emphasizes efficient processing and risk-aware decision making. Working in a high-volume environment, you will support end-to-end onboarding activities, maintain logs, and provide backup coverage during peak periods, leveraging MS Office and strong

Qualifications

• Bachelor’s Degree or equivalent experience.
• MS Office proficiency (Word, Excel, Web navigation).
• Ability to work independently in a fast-paced, deadline-driven environment.
• Excellent verbal and written communication skills.

Responsibilities

• Assist with receipt, review, and lodgment of documentation for client products.
• Manage physical incoming and outgoing documents under controls.
• Scan and lodge documentation in the correct repository for clients.
• Own and maintain documentation logs for end-to-end hand-off controls.
• Complete end-to-end reviews of documents to establish validity and decide on accept/reject.

Skills

MS Office

Communication skills

High-volume environment

Education

Bachelor’s Degree or equivalent experience

Job description

Citi in Manila, Philippines, seeks a Non-Officer, Client Onboarding Representative for a hybrid role. You will assist with documentation reception, review and lodgment, ensuring accuracy and compliance within established controls.

This role emphasizes efficient processing and risk-aware decision making. Working in a high-volume environment, you will support end-to-end onboarding activities, maintain logs, and provide backup coverage during peak periods, leveraging MS Office and strong