Onsite Customer Service Specialist — No Experience Required

Talentlink Outsourcing; Philippines; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Night differential

Paid training

13th month pay

Vacation leave

Anniversary bonus

Annual performance increase

Incentives

Job summary

TalentLink Outsourcing is hiring for an On-site role in Makati. No experience required; open to Fresh Grads, SHS/HS grads, College Undergrads, and Vocational grads. You will answer inquiries via phone, email, or chat and help resolve issues with a supportive team.

The position offers paid training, incentives, and benefits such as 13th month pay and paid vacation leave. Night differential of 20% is provided along with annual increases based on performance.

Qualifications

• Respond to customer inquiries via phone, email, or chat.
• Resolve complaints and provide effective solutions.
• Maintain accurate customer records in the system.

Responsibilities

• Answer customer inquiries via phone, email, or chat
• Resolve complaints and provide effective solutions
• Process orders, payments, and refunds
• Assist with product and service support
• Maintain accurate customer records in the system
• Communicate clearly and follow company guidelines
• Coordinate with other teams for issue resolution
• Meet performance and quality metrics
• Gather and relay customer feedback

Skills

Customer service

Clear communication

Multi-tasking

Education

High School Diploma

Job description

TalentLink Outsourcing is hiring for an On-site role in Makati. No experience required; open to Fresh Grads, SHS/HS grads, College Undergrads, and Vocational grads. You will answer inquiries via phone, email, or chat and help resolve issues with a supportive team.

The position offers paid training, incentives, and benefits such as 13th month pay and paid vacation leave. Night differential of 20% is provided along with annual increases based on performance.