Onsite Cebu Customer Service Pro — Resolve & Delight Customers

TTEC; Cebu City; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

A leading customer service organization is seeking a Customer Service Representative to work onsite in Cebu City. You will be responsible for answering customer inquiries and providing solutions with an emphasis on outstanding service. Ideal candidates should have excellent communication skills and be open to both new and experienced applicants, completing high school or two years of college. This role offers a supportive culture and a healthy benefits package.

Qualifications

• Completed senior high school or two years in college.
• Open to all newbies or those with customer service experience.
• Great verbal communication and business writing skills.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers.
• Some upselling of products or services may be required.

Skills

Verbal communication

Business writing

Customer service experience

Computer experience

Education

Completed senior high school or two years in college

Job description

A leading customer service organization is seeking a Customer Service Representative to work onsite in Cebu City. You will be responsible for answering customer inquiries and providing solutions with an emphasis on outstanding service. Ideal candidates should have excellent communication skills and be open to both new and experienced applicants, completing high school or two years of college. This role offers a supportive culture and a healthy benefits package.