Customer Service Associate (On-site Cebu) Full-time

Gratitude Inc; Cebu City; On-site; PHP 279,000 - 390,600; Full time

Job summary

A customer service-oriented company in Cebu City is looking for a full-time customer service representative. The role requires excellent communication and interpersonal skills, with a preference for candidates holding a Bachelor’s degree. No prior experience is required. Responsibilities include assisting customers with inquiries and complaints, ensuring a positive customer experience. The position offers a dynamic office environment with the opportunity to enhance customer service skills.

Qualifications

• 0–2 years of experience preferred.
• Positive attitude and strong problem-solving abilities.
• Ability to multitask and manage time effectively.

Responsibilities

• Provide exceptional customer service through various communication channels.
• Assist customers with inquiries, product information, and service issues.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve customer experience.
• Handle complaints and provide appropriate solutions in a timely manner.

Skills

Excellent communication

Interpersonal skills

Problem-solving abilities

Education

Bachelor’s degree in a relevant field

Job description

A customer service-oriented company in Cebu City is looking for a full-time customer service representative. The role requires excellent communication and interpersonal skills, with a preference for candidates holding a Bachelor’s degree. No prior experience is required. Responsibilities include assisting customers with inquiries and complaints, ensuring a positive customer experience. The position offers a dynamic office environment with the opportunity to enhance customer service skills.