27K Monthly Awaits! Join TTEC Cebu as Customer Service Representative!

TTEC Customer Care Management Philippines Inc; Cebu City; Vor Ort; PHP 279.000 - 391.000; Vollzeit

Benefits dieser Stelle

Great Place to Work certification

PTO

Tuition reimbursement

Health and wellness incentives

Zusammenfassung

The TTEC Cebu site is hiring a Customer Service Representative to handle onsite customer interactions. You will engage with customers, resolve inquiries, and contribute to delivering an exceptional experience in a supportive, inclusive culture.

You'll be part of a global team, with career development and a benefits package that may include PTO, tuition reimbursement, and health and wellness incentives.

Qualifikationen

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience.

Aufgaben

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Kenntnisse

Verbal communication

Business writing

Product knowledge

Computer skills

Ausbildung

Senior high school or some college

Jobbeschreibung

Your potential has a place here with TTEC's award-winning employment experience. As a Customer Service Representative working onsite in Cebu, you'll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!

What You'll Do

Do you have a passion for helping others Whether it's getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You'll

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role

• Completed senior high school or two years in college
• Must have at least 3 months of BPO experience
• Great verbal communication and business writing skills
• Recognize, apply, and explain your product or service knowledge
• Computer experience

What You Can Expect

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit https://mybenefits.ttec.com/ for more information.