Onsite BPO Customer Service Trainer | Shifts | Up to 35K

weSource Management Consultancy Firm; Metro Manila; On-site; PHP 355,446 - 425,754; Full time

Job summary

A leading consultancy firm is hiring a BPO Trainer for on-site positions in BGC or Antipolo. The role requires conducting training sessions and developing training materials for customer service skills. Candidates should have a financial background, excellent communication skills, and preferably 1-3 years of experience in Training & Development. The position offers a shifting schedule with a salary of up to 35K, ensuring a dynamic work environment.

Qualifications

• Must have a financial background.
• 1-3 years of experience in Training & Development is preferred.
• Ability to communicate effectively with various audiences.

Responsibilities

• Conduct training sessions for BPO Customer Service.
• Develop training materials and methods.
• Evaluate training effectiveness and improve programs.

Skills

Excellent oral and written communication skills

Customer Service Skills Training

Proficient in Microsoft Office Word

Proficient in Microsoft Office Excel

Job description

A leading consultancy firm is hiring a BPO Trainer for on-site positions in BGC or Antipolo. The role requires conducting training sessions and developing training materials for customer service skills. Candidates should have a financial background, excellent communication skills, and preferably 1-3 years of experience in Training & Development. The position offers a shifting schedule with a salary of up to 35K, ensuring a dynamic work environment.