Onsite Billing Support Specialist (Graveyard Shift)

Lancesoft Philippines; Cebu City; On-site; PHP 279,000 - 390,600; Full time

Job summary

A customer service provider in Cebu City is looking for individuals with at least 2 years of International BPO experience for handling customer service calls. Successful candidates must be college graduates or undergraduates and have billing experience, strong communication skills, and the ability to work onsite during graveyard shifts. This role requires maintaining a positive attitude and adhering to performance metrics.

Qualifications

• Minimum 2 years of International BPO experience required.
• Experience in Billing is essential.
• Willingness to work onsite and on graveyard shift.

Responsibilities

• Handle inbound and outbound customer service calls.
• Address and resolve customer concerns in a timely manner.
• Provide accurate information on products and services.

Skills

Strong communication skills

Problem-solving skills

Attention to detail

Multitasking ability

Education

College Graduate or College Level (Undergrad)

Job description

A customer service provider in Cebu City is looking for individuals with at least 2 years of International BPO experience for handling customer service calls. Successful candidates must be college graduates or undergraduates and have billing experience, strong communication skills, and the ability to work onsite during graveyard shifts. This role requires maintaining a positive attitude and adhering to performance metrics.