Spanish Bilingual CSR – Onsite Cebu (Graveyard Shift)

Moder Solutions Inc.; Cebu City; On-site; PHP 167,000 - 279,000; Full time

Job summary

Moder Solutions Inc. in Cebu City is seeking a Virtual Assistant/Customer Service Representative to support US mortgage, insurance, and banking clients. This onsite role requires Spanish bilingual proficiency, strong English communication, and attention to detail.

You will manage multiple projects for several customers while coordinating with loan officers and internal teams. Graveyard schedule and onsite work at 1nito Tower, Cebu City or JDN Square, Mandaue City are specified, with an ASAP

Qualifications

• College graduates, undergraduates, or associate degree graduates; SHS graduate
• Spanish bilingual
• At least 1 year of Virtual Assistant/Customer Service in the BPO industry (BFSI a plus)
• Excellent attention to detail
• Strong verbal and written English communication
• Basic computer navigation skills
• Excellent communication, Preferred VA experience, MS Office skills
• Good organizational skills for multiple projects across customers
• Adaptability to changing needs of loan officers and new topics/training

Skills

English skills

Attention to detail

Organizational skills

Adaptability

Learning ability

MS Office

Education

High school or college graduate

Tools

MS Office

Job description

Moder Solutions Inc. in Cebu City is seeking a Virtual Assistant/Customer Service Representative to support US mortgage, insurance, and banking clients. This onsite role requires Spanish bilingual proficiency, strong English communication, and attention to detail.

You will manage multiple projects for several customers while coordinating with loan officers and internal teams. Graveyard schedule and onsite work at 1nito Tower, Cebu City or JDN Square, Mandaue City are specified, with an ASAP