Online Transactions & Digital Operations Specialist

hr primo management services; Philippines; On-site; PHP 279,000 - 446,400; Full time

Job summary

hr primo management services is seeking a Digital Operations Specialist responsible for managing and enhancing digital transactions while ensuring seamless online services through various channels and the CVM website.

The role requires at least 3 years of branch operations experience and advanced proficiency in Microsoft programs. The ideal candidate will excel in communication skills and possess a high school educational background.

This position emphasizes adherence to SOPs and commitment to core values in every interaction.

Qualifications

• Minimum 3 years of actual branch operations experience.

Responsibilities

• Execute all customer online transactions via the company website.
• Prepare daily reports summarizing activities and transactions.
• Address and resolve all branch concerns related to online transactions.
• Attend engagement activities and companywide events.
• Monitor implementation of action plans and report department targets.

Skills

Advanced knowledge of Microsoft programs

Advanced knowledge in digital communications

Excellent oral and written communication skills

Ability to organize data and documentation

Basic knowledge of online communication tools

Education

At least High School level

Job description

hr primo management services is seeking a Digital Operations Specialist responsible for managing and enhancing digital transactions while ensuring seamless online services through various channels and the CVM website.

The role requires at least 3 years of branch operations experience and advanced proficiency in Microsoft programs. The ideal candidate will excel in communication skills and possess a high school educational background.

This position emphasizes adherence to SOPs and commitment to core values in every interaction.