Digital Transactions Lead - Online Services & Support

HR Primo Management Services; Pasig; On-site; PHP 279,000 - 502,000; Full time

Benefits offered by this job

13th Month Pay

Employee Loan

Pag-Ibig Fund

Paid Holidays

Company Social Events

Office Parties

Job summary

A leading management services provider in the Philippines is seeking a Digital Operations Specialist to manage and enhance digital transactions, ensuring seamless online service. The role requires minimum 3 years of branch operations experience and involves executing customer transactions and reporting. Excellent communication skills and advanced Microsoft knowledge are essential. Join us to maintain high standards in customer service and operational excellence.

Qualifications

• Minimum 3 years of actual branch operations experience.
• Must have skills in digital communications.

Responsibilities

• Execute all customer online transactions via the company website.
• Prepare daily reports summarizing activities and transactions.
• Address and resolve all branch concerns related to online transactions.

Skills

Advanced knowledge of Microsoft programs (Word, PowerPoint, Excel)

Advanced knowledge in digital communications

Basic knowledge of online communication tools

Excellent oral and written communication skills

Ability to organize data and documentation

Education

High School level

Job description

A leading management services provider in the Philippines is seeking a Digital Operations Specialist to manage and enhance digital transactions, ensuring seamless online service. The role requires minimum 3 years of branch operations experience and involves executing customer transactions and reporting. Excellent communication skills and advanced Microsoft knowledge are essential. Join us to maintain high standards in customer service and operational excellence.