Online Customer Service Representative | ON-SITE | McKinley, Taguig

Synlink Recruitment Outsourcing Co. Inc.; Taguig; On-site; PHP 223,200 - 334,800; Full time

Job summary

A recruitment outsourcing company is seeking an Online Customer Service Representative to provide exceptional service to clients in McKinley, Taguig. This on-site role requires no prior experience, focusing on good communication skills and a willingness to learn. Ideal candidates will assist customers through various channels and maintain accurate records of interactions.

Qualifications

• No prior experience required.
• Must have patience and empathy.
• Willingness to learn is essential.

Responsibilities

• Provide top-notch customer service via phone, email, and chat.
• Assist customers with inquiries, complaints, and product-related issues.
• Maintain detailed and accurate reports of customer interactions.

Skills

Good communication skills

Ability to handle customer inquiries

Education

High School Diploma or equivalent

Job description

Online Customer Service Representative | ON-SITE | McKinley, Taguig

Synlink Recruitment Outsourcing Co. Inc.

On-site - Taguig No Exp Required High/Senior High School Full-time

Job Description

Provide top-notch customer service to clients via phone, email, and chat. Assist customers with inquiries, complaints, and product-related issues. Maintain detailed and accurate reports of customer interactions. Collaborate with team members to improve quality of service and customer satisfaction. Participate in training sessions to enhance product knowledge and customer service skills.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: No prior experience required
• Skills and Competencies: Good communication skills and ability to handle customer inquiries
• Qualities and Traits: Patience, empathy, and a willingness to learn
• Working Conditions: On-site work in McKinley, Taguig

Working Location

McKinley, Taguig (On-site)