Online Customer Service Representative

Synlink Recruitment Outsourcing Co. Inc.; Pasig; On-site; PHP 279,000 - 502,000; Full time

Benefits offered by this job

Incentives

Life Insurance

HMO

Free Meals

Training Subsidy

Maternity & Paternity Leave

Sick Leave

Vacation Leave

Flexible Hours

Job Training

Job summary

Synlink Recruitment Outsourcing Co. Inc. in Pasig, Metro Manila, Philippines seeks agents for both non-voice and voice customer service positions.

Roles involve written communication and calls, focusing on accuracy, problem-solving, and customer satisfaction. Flexible pathways are available with emphasis on English proficiency and reliable data handling. Training is provided, with opportunities for professional development and performance-based incentives.

Qualifications

• English
• Customer Service
• Problem Solving
• Work Ethic
• Digital Marketing
• Organizational Skills
• Call Center
• Back Office Support

Responsibilities

• Resolve customer inquiries via written channels (email/chat/tickets)
• Maintain accurate system updates and records
• Handle non-voice and voice account tasks as required

Skills

English

Customer Service

Problem Solving

Work Ethic

Digital Marketing

Organizational Skills

Call Center

Back Office

Job description

Synlink Recruitment Outsourcing Co. Inc.

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Job Description

Employee Recognition and Rewards

Incentives

Government Mandated Benefits

Insurance Health & Wellness

Life Insurance, HMO

Free Meals, Training Subsidy

Professional Development

Job Training

Maternity & Paternity Leave, Sick Leave, Vacation Leave

Work-Life Balance

Flexible Hours

Read More

A Non-Voice Account Job involvesresolving customer issues and managing tasks primarily through written communication (email, chat, tickets) or data entry, focusing on accuracy, problem-solving, and efficient system updates, rather than phone calls, requiring strong English skills, attention to detail, and computer proficiency .while A Voice Account Job Description involveshandling customer interactions (inbound/outbound calls) for inquiries, complaints, or sales, requiring strong communication, problem-solving, and product knowledge to resolve issues, provide solutions, meet targets, and maintain customer satisfaction, often within a BPO or call center setting .

English Language Customer Service Problem Solving Strong Work Ethic Digital Marketing Organizational Skills Call Centre Back Office Support

Preview

HR Recruiter Synlink Recruitment Outsourcing Co. Inc.

Active within seven days

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Working Location

Rockwell Business Center Tower 2. Rockwell Business Center, Pasig, Metro Manila, Philippines

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