Onboarding Experience & Coordination Specialist

Getwingapp; Philippines; On-site; PHP 446,000 - 670,000; Full time

Job summary

Getwingapp is seeking an Onboarding Specialist to coordinate candidate movement and client requirements throughout hiring and onboarding. You will manage endorsements, prepare briefs, schedule interviews, and follow up with clients and candidates via email, messaging, and Dialpad.

The role emphasizes coordination and candidate movement, not sourcing or screening, with responsibility to repurpose qualified candidates for other opportunities within required timelines.

Qualifications

• Excellent written and verbal English communication skills, confident in client and candidate interactions.
• Highly organized and detail-oriented with ability to manage multiple priorities and deadlines.
• Strong time management and follow-up skills in a fast-paced environment.
• Proactive problem-solver who can identify blockers and escalate issues when needed.
• Customer-service oriented with strong client relationship and stakeholder management skills.
• Maintains accurate documentation and records while coordinating across teams.

Responsibilities

• Coordinate candidate endorsement and movement.
• Manage client communication and scheduling.
• Coordinate candidate communications and follow-ups.
• Coordinate interview scheduling and management.
• Conduct follow-ups via email, messaging, and calls.
• Collect and relay interview feedback; move candidates as needed.
• Repurpose qualified candidates for other opportunities within timelines.
• Oversee onboarding coordination and client concerns escalations.
• Maintain tracking and documentation across stakeholders.
• Coordinate internal activities to ensure smooth process.

Skills

English communication

Highly organized

Time management

Proactive problem-solving

Customer service

Documentation and coordination

CRM/ATS familiarity

Job description

Getwingapp is seeking an Onboarding Specialist to coordinate candidate movement and client requirements throughout hiring and onboarding. You will manage endorsements, prepare briefs, schedule interviews, and follow up with clients and candidates via email, messaging, and Dialpad.

The role emphasizes coordination and candidate movement, not sourcing or screening, with responsibility to repurpose qualified candidates for other opportunities within required timelines.