Onboarding/Engagement Specialist - EMEA

Russell Tobin; Makati; Hybrid; PHP 420,000 - 540,000; Full time

Job summary

Russell Tobin is seeking an Onboarding/Engagement Specialist to support its EMEA-based workforce from the Makati hybrid location. The role focuses on smooth onboarding and ongoing engagement, with training conducted onsite.

The ideal candidate brings strong English communication skills, a degree in HR, and experience in engagement or assignment management, plus familiarity with ATS tools like Job Diva.

Qualifications

• Bachelor's degree in Human Resources or related field.
• Experience in employee engagement or assignment management.
• Proficiency with ATS tools (e.g., Job Diva) is a plus.
• Excellent English communication and interpersonal skills.

Responsibilities

• Act as the primary point of contact for EMEA workers throughout their assignments.
• Provide support and resolution for issues related to pay, benefits, HR, or employee relations by coordinating with internal departments.
• Communicate end-of-assignment information and complete offboarding tasks.
• Deliver job performance coaching and counseling to help reduce attrition and improve worker satisfaction.
• Track and manage contract renewals, assignment extensions, and performance evaluations.
• Use the ATS system (Job Diva) to document updates, generate reports, and maintain accurate records.
• Share insights and feedback with internal teams to improve candidate experience and operational efficiency.
• Monitor and support continuing education and training requirements during assignments.

Skills

English communication

Interpersonal skills

Employee engagement

Assignment management

ATS tools

Education

Bachelor's degree in Human Resources

Tools

Job Diva

Job description

Job Title: Onboarding/Engagement Specialist - EMEA

Location: Hybrid at Ayala Avenue, Makati

Work Hours: Mid Shift, Onsite Training

About the Role:

We're seeking a detail-oriented and people-focused Onboarding/Engagement Specialist to support our EMEA-based workforce.

Key Responsibilities:

Assignment Management & Engagement:

• Act as theprimary point of contact for EMEA workers throughout their assignments.
• Provide support and resolution for issues related to pay, benefits, HR, or employee relations by coordinating with internal departments.
• Communicate end-of-assignment information and complete offboarding tasks.
• Deliver job performance coaching and counseling to help reduce attrition and improve worker satisfaction.
• Track and manage contract renewals, assignment extensions, and performance evaluations.
• Use the ATS system (Job Diva) to document updates, generate reports, and maintain accurate records.
• Share insights and feedback with internal teams to improve candidate experience and operational efficiency.
• Monitor and support continuing education and training requirements during assignments.

Qualifications:

• Excellent English communication and interpersonal skills
• Bachelor's degree in Human Resources, or a related field
• Prior experience in employee engagement or assignment management
• Proficiency with ATS tools (e.g., Job Diva) is a plus
• Ability to work onsite in Ayala Avenue, Makati for Training