US Employee Experience & Engagement Specialist (Hybrid)

Pride Global; Makati; Hybrid; PHP 300,000 - 520,000; Full time

Job summary

Pride Global is seeking a US Employee Support Specialist/Engagement for our Makati team. This hybrid role is onsite 4x per week at Ayala Avenue, Makati, with work hours aligned to US time zones.

The ideal candidate will support our US-based workforce, provide HR-related assistance, and help improve employee engagement and retention across assignments. Proficiency with ATS tools like Job Diva is a plus.

Qualifications

• Bachelor's degree in HR or related field.
• Experience in employee engagement or assignment management.
• Proficiency with ATS tools (Job Diva) is a plus.
• Ability to work onsite at Ayala Avenue, Makati.
• Flexibility to operate across multiple US time zones.

Responsibilities

• Act as the primary point of contact for US workers throughout their assignments.
• Provide support and resolution for pay, benefits, HR, or employee relations by coordinating with internal departments.
• Communicate end-of-assignment information and complete offboarding tasks.
• Deliver job performance coaching and counseling to help reduce attrition and improve worker satisfaction.
• Track and manage contract renewals, assignment extensions, and performance evaluations.
• Use the ATS system (Job Diva) to document updates, generate reports, and maintain accurate records.

Skills

English communication

Assignment management

Employee engagement

Education

Bachelor’s degree in Human Resources

Tools

Job Diva

Job description

Pride Global is seeking a US Employee Support Specialist/Engagement for our Makati team. This hybrid role is onsite 4x per week at Ayala Avenue, Makati, with work hours aligned to US time zones.

The ideal candidate will support our US-based workforce, provide HR-related assistance, and help improve employee engagement and retention across assignments. Proficiency with ATS tools like Job Diva is a plus.