Onboarding Associate: New Hire Experience Lead

IntouchCX; San Juan; On-site; PHP 279,000 - 424,000; Full time

Job summary

IntouchCX is seeking an Onboarding Associate in the Philippines to ensure a smooth onboarding experience for new hires. You will coordinate with HR, hiring managers, and other stakeholders to provide the necessary tools, information, and guidance during transition.

You will craft job offers, collect documents, manage onboarding queries, and assist with contracts and benefits enrollment to help new hires settle in at Katipunan/Cubao.

Qualifications

• A Bachelor's or Associate's degree in HR or related field.
• Experience as onboarding specialist or similar HR/recruitment role.
• Willing to work at Katipunan/Cubao site.
• Excellent communication and leadership skills.
• Strong interpersonal and collaboration abilities.
• Experience with ATS and resume databases.
• Ability to handle sensitive/confidential information.
• Strong organizational and time management skills.

Responsibilities

• Craft and send job offers with details on organization, role, pay, schedule, and benefits.
• Compile and handle documentation like NDAs and contracts.
• Offer new hires assistance and guidance throughout onboarding.
• Manage onboarding as a point of contact and answer queries.
• Assist with employment contracts, benefits enrollment, and other paperwork.
• Monitor development and assimilation of new hires and assist as needed.

Skills

Communication

Leadership

Interpersonal

Teamwork

ATS

Time management

Organization

Education

Bachelor's/Associate in HR

Tools

ATS

Resume databases

Job description

IntouchCX is seeking an Onboarding Associate in the Philippines to ensure a smooth onboarding experience for new hires. You will coordinate with HR, hiring managers, and other stakeholders to provide the necessary tools, information, and guidance during transition.

You will craft job offers, collect documents, manage onboarding queries, and assist with contracts and benefits enrollment to help new hires settle in at Katipunan/Cubao.