On-site Telecom Customer Support Specialist – Davao

Synlink Recruitment Outsourcing Co.; Davao de Oro; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Meal Allowance

Transportation Allowance

Employee Recognition and Rewards

13th Month Pay

Pag-Ibig Fund

Paid Holidays

Philhealth

SSS/GSIS

Job summary

A recruitment outsourcing firm is seeking a Customer Service Representative in Davao de Oro. The role involves addressing customer inquiries, troubleshooting issues, and ensuring customer satisfaction. Candidates must have excellent communication skills and a solid understanding of telecommunications products. This is a full-time position with a bachelor's degree required. The company offers a monthly salary ranging from ₱20,000 to ₱25,000 and various benefits, including meal and transportation allowances.

Qualifications

• Excellent communication skills required.
• Deep understanding of telecommunications products and services.
• Proactive approach to resolving client issues.

Responsibilities

• Address complex customer inquiries.
• Troubleshoot service issues.
• Assist with billing inquiries.
• Ensure a high level of customer satisfaction.
• Proactively resolve client issues.

Education

Bachelor's degree

Job description

A recruitment outsourcing firm is seeking a Customer Service Representative in Davao de Oro. The role involves addressing customer inquiries, troubleshooting issues, and ensuring customer satisfaction. Candidates must have excellent communication skills and a solid understanding of telecommunications products. This is a full-time position with a bachelor's degree required. The company offers a monthly salary ranging from ₱20,000 to ₱25,000 and various benefits, including meal and transportation allowances.