Customer Care Pro: Inbound & Outbound Support

Hello Sourcing Company; Davao del Sur; On-site; PHP 223,200 - 334,800; Full time

Job summary

A customer support firm is seeking candidates for a role focused on customer assistance in Davao del Sur. Responsibilities include handling calls, troubleshooting customer issues, and documenting interactions. Ideal candidates should possess strong communication skills, and prior experience in lead generation or sales is preferred. Candidates should be trainable, reliable, and possess excellent interpersonal skills.

Qualifications

• Strong verbal skills, capable of assisting customers effectively.
• Preferred experience in lead generation but not mandatory.
• Experience in sales or insurance is a plus.

Responsibilities

• Handle inbound and outbound calls for customer support.
• Troubleshoot and resolve customer issues satisfactorily.
• Document interactions and update customer accounts.

Skills

Good oral communication skills

Lead generation experience

Sales/Insurance/Appointment Setter experience

Computer literate

Fast learner

Positive attitude

Reliability

Interpersonal skills

Job description

A customer support firm is seeking candidates for a role focused on customer assistance in Davao del Sur. Responsibilities include handling calls, troubleshooting customer issues, and documenting interactions. Ideal candidates should possess strong communication skills, and prior experience in lead generation or sales is preferred. Candidates should be trainable, reliable, and possess excellent interpersonal skills.