On-Site Multichannel Customer Support Specialist

Etomo Financing; Mandaluyong; On-site; PHP 223,200 - 334,800; Full time

Job summary

A financial services company in Mandaluyong is seeking a dedicated customer support representative to provide excellent service through calls, chats, and emails. Candidates should have 1-3 years of experience and a High School diploma. The role involves resolving customer issues, maintaining records, and ensuring satisfaction. Commitment to quality service and effective communication will be key to success. This is a full-time, on-site position located in Metro Manila.

Qualifications

• 1-3 years of experience in customer support roles.
• Strong verbal and written skills for effective communication.
• Ability to manage time and prioritize tasks efficiently.

Responsibilities

• Provide quality support through calls, chats, and emails.
• Resolve customer queries to ensure smooth operations.
• Maintain records of customer interactions and feedback.

Skills

Customer support

Effective communication

Problem-solving

Time management

Education

High School Diploma

Job description

A financial services company in Mandaluyong is seeking a dedicated customer support representative to provide excellent service through calls, chats, and emails. Candidates should have 1-3 years of experience and a High School diploma. The role involves resolving customer issues, maintaining records, and ensuring satisfaction. Commitment to quality service and effective communication will be key to success. This is a full-time, on-site position located in Metro Manila.