Onsite Customer Service Specialist – Multichannel Support

Angkas; Makati; On-site; PHP 223,200 - 334,800; Full time

Job summary

A customer service company in Makati is seeking a dedicated individual to respond to customer inquiries via various channels. The role requires a High School degree, 1-3 years of experience in a related field, and strong communication skills. Ideal candidates will demonstrate empathy, patience, and the ability to provide exceptional service. This position involves working onsite with a shifting schedule.

Qualifications

• 1-3 years in customer service or related field.
• Demonstrated patience and empathy in customer interactions.
• Problem-solving skills are essential.

Responsibilities

• Responds to customer inquiries by telephone, e‑mail, or chat.
• Delivers outstanding service to high‑value customers.
• Provides personalized customer service.

Skills

Proficiency in Google Suite

Strong verbal communication

Strong written communication

Ability to multitask

Education

High/Senior High School degree or equivalent

Job description

A customer service company in Makati is seeking a dedicated individual to respond to customer inquiries via various channels. The role requires a High School degree, 1-3 years of experience in a related field, and strong communication skills. Ideal candidates will demonstrate empathy, patience, and the ability to provide exceptional service. This position involves working onsite with a shifting schedule.