Customer Care Specialist (Phone, Email, Chat) — Training & Insurance

Miranda HR; Mandaluyong; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Holiday Gifts

Incentives

Life Insurance

Job Training

Job summary

A customer service firm in Mandaluyong is hiring for an on-site position. Candidates must have a high school diploma and strong English proficiency. Responsibilities include assisting customers with inquiries, resolving issues, and maintaining positive relationships. Skills in customer service and basic technical knowledge are preferred. A positive attitude and teamwork are essential. This full-time role offers opportunities for development in a supportive environment.

Qualifications

• Educational qualifications include a high school diploma or equivalent.
• Strong English language skills are a must.
• Excellent customer service and interpersonal skills needed.

Responsibilities

• Assist customers with inquiries via phone, email, and chat.
• Resolve customer issues effectively.
• Document customer interactions accurately.
• Collaborate with team members to enhance customer experience.

Skills

Strong English language proficiency

Excellent customer service

Problem-solving abilities

Organizational abilities

Basic technical skills

Education

High School Diploma or equivalent

Job description

A customer service firm in Mandaluyong is hiring for an on-site position. Candidates must have a high school diploma and strong English proficiency. Responsibilities include assisting customers with inquiries, resolving issues, and maintaining positive relationships. Skills in customer service and basic technical knowledge are preferred. A positive attitude and teamwork are essential. This full-time role offers opportunities for development in a supportive environment.