On-site Customer Support Specialist – Multichannel

Stark Asia Solutions Inc.; Quezon City; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Performance Bonus

Incentives

HMO

Job summary

A customer service solutions company in Quezon City is seeking candidates for an on-site position that provides excellent customer service through various channels including phone, email, and chat. Successful candidates will be responsible for assisting customers with inquiries, complaints, and feedback while being part of a collaborative team. This role requires at least a High/Senior High School education and offers performance bonuses as well as health maintenance organization (HMO) benefits.

Responsibilities

• Provide excellent customer service through various channels including phone, email, and chat.
• Assist customers with inquiries, complaints, and issues in a timely and professional manner.
• Document customer interactions and feedback accurately in the system.
• Collaborate with team members to improve service delivery and customer satisfaction.
• Stay informed about product updates and company policies to effectively assist customers.

Education

High/Senior High School

Job description

A customer service solutions company in Quezon City is seeking candidates for an on-site position that provides excellent customer service through various channels including phone, email, and chat. Successful candidates will be responsible for assisting customers with inquiries, complaints, and feedback while being part of a collaborative team. This role requires at least a High/Senior High School education and offers performance bonuses as well as health maintenance organization (HMO) benefits.