On-site Customer Service Specialist – US Retail Support

Syspro BPO Inc; Taguig; On-site; PHP 223,200 - 312,480; Full time

Job summary

A leading outsourcing company in Taguig is seeking a full-time Customer Service Representative to manage customer inquiries and ensure satisfaction. The ideal candidate should have excellent communication skills and a customer-centered approach. Responsibilities include troubleshooting issues and maintaining records. Skills in customer service and problem-solving are essential. Compensation ranges from 20K to 28K PHP.

Qualifications

• Minimum of 6 months BPO experience.
• No experience required for second-year college completed or college graduates.
• Ability to manage multiple tasks simultaneously.

Responsibilities

• Manage customer inquiries and troubleshoot issues.
• Ensure customer satisfaction and maintain customer records.
• Work effectively within a team environment.

Skills

Customer Satisfaction

Customer Service skills

Problem-solving skills

English communication skills

Education

High School Graduate

Second Year College

College Graduate

Job description

A leading outsourcing company in Taguig is seeking a full-time Customer Service Representative to manage customer inquiries and ensure satisfaction. The ideal candidate should have excellent communication skills and a customer-centered approach. Responsibilities include troubleshooting issues and maintaining records. Skills in customer service and problem-solving are essential. Compensation ranges from 20K to 28K PHP.