On-Site Customer Support Specialist

Synlink Recruitment Outsourcing Co. Inc.; Taguig; On-site; PHP 223,200 - 334,800; Full time

Job summary

A recruitment outsourcing company in Taguig is seeking a Customer Service Representative to provide exceptional service and support to customers. The ideal candidate should excel in communication, problem-solving, and multitasking in a fast-paced environment. Responsibilities include documenting customer interactions and collaborating with team members to enhance the customer experience. This role requires on-site presence and offers a dynamic work environment.

Qualifications

• Ability to manage multiple customer inquiries simultaneously.
• Strong emphasis on empathy and patience.
• Proactive approach to customer service challenges.

Responsibilities

• Provide exceptional customer service by addressing inquiries and resolving issues promptly.
• Communicate clearly and professionally with customers through various channels.
• Document customer interactions and feedback for future reference.

Skills

Excellent communication skills

Proficient in customer service software

Strong problem-solving skills

Job description

A recruitment outsourcing company in Taguig is seeking a Customer Service Representative to provide exceptional service and support to customers. The ideal candidate should excel in communication, problem-solving, and multitasking in a fast-paced environment. Responsibilities include documenting customer interactions and collaborating with team members to enhance the customer experience. This role requires on-site presence and offers a dynamic work environment.