Occupational Health Support Specialist - Night Shift (Onsite)

GoTeam; Cebu City; On-site; PHP 355,000 - 426,000; Full time

Benefits offered by this job

Company-provided laptop + second mon

HMO for 1 dependent

Life insurance coverage

Job summary

GoTeam is hiring a Customer Service Representative in Cebu City for night shifts, handling pre-employment medicals, transfer medicals, and drug testing coordination for US employers. You will support clients, arrange clinic appointments, and maintain confidentiality of medical information.

Excellent English, healthcare CS experience, and knowledge of MS Office/Teams are required. Onsite work is essential, with compensation based on experience and qualifications.

Qualifications

• Excellent spoken and written English communication skills.
• Customer service experience, ideally in healthcare or a related field.
• Working knowledge of MS Office (Outlook, Word, Excel, PowerPoint) and Microsoft Teams.
• Above-average typing speed and the ability to multitask under pressure while staying composed.
• Strong attention to detail and the discipline to handle confidential medical information responsibly.
• Willingness to work onsite in Cebu City on a night shift schedule.

Responsibilities

• Answer questions about testing protocols and services and help employees through the process.
• Arrange appointments with partner clinics for pre-employment medicals, transfer medicals, and drug and alcohol testing.
• Ensure confidentiality and accuracy of information; escalate questions when needed.
• Coordinate with client representatives, project supervisors, clinics, and internal teams to keep testing requests moving.
• Schedule pre-employment and transfer medicals and confirm appointments by phone or email.

Skills

English communication

Customer service

MS Office

Microsoft Teams

Tools

MS Office

Microsoft Teams

Job description

GoTeam is hiring a Customer Service Representative in Cebu City for night shifts, handling pre-employment medicals, transfer medicals, and drug testing coordination for US employers. You will support clients, arrange clinic appointments, and maintain confidentiality of medical information.

Excellent English, healthcare CS experience, and knowledge of MS Office/Teams are required. Onsite work is essential, with compensation based on experience and qualifications.