On-Site Medical Account Support Specialist - Night Shift

The Hird Corp.; Cebu City; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

Attractive salary package

20% premium for night shift work

Robust health insurance plan

Clear pathways for professional development

Job summary

A healthcare company in Cebu City is looking for an On-Site Medical Account Customer Service Representative. This role requires delivering exceptional support by addressing inquiries about healthcare, explaining billing and claims, and documenting interactions accurately. The ideal candidate is a Medical Allied Graduate, adaptable, and willing to work night shifts, with opportunities for career development and robust health insurance benefits.

Qualifications

• Must be adaptable and eager to learn in a fast-paced environment.
• Open to night/shifting schedules.
• Ready to address healthcare inquiries and resolve issues.

Responsibilities

• Deliver exceptional support addressing healthcare inquiries.
• Explain billing and claims clearly.
• Document interactions accurately while adhering to guidelines.

Skills

Medical knowledge

Effective communication

Problem-solving

Education

Medical Allied Graduate (preferably BSN, Pharmacist, or Physical Therapist)

Job description

A healthcare company in Cebu City is looking for an On-Site Medical Account Customer Service Representative. This role requires delivering exceptional support by addressing inquiries about healthcare, explaining billing and claims, and documenting interactions accurately. The ideal candidate is a Medical Allied Graduate, adaptable, and willing to work night shifts, with opportunities for career development and robust health insurance benefits.