Nonprofit Virtual Assistant

vamasters, Inc.; Cauayan; In loco; PHP 240.000 - 360.000; Tempo pieno

Descrizione del lavoro

vamasters, Inc. seeks a reliable Nonprofit Administrative Coordinator to serve as the administrative backbone for a small nonprofit supporting families affected by a rare medical condition.

You will handle inquiries, maintain donor records in Little Green Light, and design the organization’s newsletter using Canva and AI tools. You'll also organize Google Drive, document processes, and identify workflow improvements while working with a compassionate team.

Competenze

• Excellent written English with warmth and sensitivity.
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• job_responsibilities_description

Mansioni

• Oversee the organization's shared mailbox, answering inquiries from families, donors, and partners with care and sensitivity
• Direct or elevate inquiries that call for leadership input, and follow through so nothing is missed
• Record, update, and maintain donation records and donor information in the CRM (Little Green Light)
• Run and reconcile donor and donation reports when requested
• Design and lay out the organization's newsletter with Canva and AI tools, including sourcing and preparing images
• Structure and maintain Google Drive so documents, templates, and records are easy to locate and consistently named
• Document processes, logins, and account access so all work stays transparent, transferable, and independent of any one person's memory
• Point out inefficiencies in current workflows and propose better tools, templates, or processes
• Help with additional administrative projects as the organization's needs shift

Conoscenze

Written English

Empathy

Inbox management

CRM data entry

Google Workspace

Canva

AI tools

Tech-savvy

Detail-oriented

Proactive communication

Nonprofit exposure

Formazione

Nonprofit administration experience

Strumenti

Little Green Light

Bloomerang

DonorPerfect

Kindful

Neon

Google Docs/Sheets

Descrizione del lavoro

Job Summary:
We're eager to find a reliable and empathetic Nonprofit Administrative Coordinator to serve as the administrative backbone of a small nonprofit that supports families affected by a rare medical condition. The role covers incoming inquiries from our community, accurate donor records, our newsletter, and a well-organized set of shared files. It is an organization-focused administrative position, not an executive or personal assistant role. Our ideal hire is a tech-savvy self-starter who writes with warmth and sensitivity and truly owns the work.

Key Responsibilities:

• Oversee the organization's shared mailbox, answering inquiries from families, donors, and partners with care and sensitivity

• Direct or elevate inquiries that call for leadership input, and follow through so nothing is missed

• Record, update, and maintain donation records and donor information in the CRM (Little Green Light)

• Run and reconcile donor and donation reports when requested

• Design and lay out the organization's newsletter with Canva and AI tools, including sourcing and preparing images

• Structure and maintain Google Drive so documents, templates, and records are easy to locate and consistently named

• Document processes, logins, and account access so all work stays transparent, transferable, and independent of any one person's memory

• Point out inefficiencies in current workflows and propose better tools, templates, or processes

• Help with additional administrative projects as the organization's needs shift

Mandatory Skills:

• Excellent written English with a strong feel for tone, warmth, and sensitivity

• Genuine empathy and the ability to write compassionately to families facing a lifelong medical condition

• Experience running a shared or organizational inbox and seeing inquiries through end to end

• Comfortable learning and using a CRM or donor database; accurate data entry with close attention to detail

• Skilled with Google Workspace, especially Google Drive file organization and Google Docs/Sheets

• Working knowledge of Canva or a comparable design tool for newsletters and simple graphics

• At ease using AI tools to speed up drafting, layout, and research

• Highly tech-savvy and fast to learn new platforms with little hand-holding

• Detail-conscious, dependable, and able to self-direct

• Strong communication skills and a proactive habit of raising issues and suggesting improvements

Preferred Skills:

• Prior experience with a nonprofit, charity, foundation, or mission-driven organization

• Working knowledge of Little Green Light or another donor CRM (Bloomerang, DonorPerfect, Kindful, Neon, or similar)

• Experience with email newsletter platforms and basic email marketing

• Experience writing or maintaining SOPs and process documentation

• Personal interest in patient advocacy, healthcare, family support, or community-building work

• Ability to keep several projects moving at once and set your own priorities

Why Join Us:
This is a meaningful chance to be the administrative heart of a small, tight-knit organization where your work directly helps families in need. You'll own your areas, have the freedom to improve how things work, and be backed by a leadership team that trusts and values your input. If you want work that matters and a long-term home instead of a short-term gig, we'd be glad to hear from you.